Month: December 2023

As an accountant, I’ve seen it all. From businesses small and medium-sized to larger corporations, I’m constantly asked for my advice on how to optimize profits and increase revenue. And while most people think that increasing marketing and advertising budgets is the key to success, there’s another sneaky way to…

Hello, all you hard-working entrepreneurs and business owners out there! It’s JoAnna from Nothing But Numb3rs, your friendly neighborhood number-cruncher. As the holiday season is upon us, and you’re probably decorating your office with tinsel, planning your staff Christmas party, or even just wondering how many mince pies you can…

As a tax professional and Eric’s trusted advisor for over two decades, I have had the privilege of hearing his story firsthand. In the world of customer service, horror stories like the one Eric experienced at the optometrist’s office can easily make or break a business. The importance of exceptional…

In today’s competitive business landscape, customer service has emerged as a critical differentiator. It’s not just about being polite or responsive; it’s about understanding your customers’ needs, exceeding their expectations, and making them feel valued. A well-executed customer service strategy can significantly increase profits, retain existing customers, and attract new…